I am a third year Ph.D. student studying computer science at the University of Washington in the Paul G. Allen School of Computer Science and Engineering advised by Dr. Jennifer Mankoff. I earned my Bachelor of Science in Computer Science from the University of Illinois at Urbana-Champaign. My current focus is on accessibility and assistive technology.
kmack3 [at] uw [dot] edu
- March 28, 2022- Our CHI paper "Anticipate and Adjust: Cultivating Access in Human-Centered Methods" received an Honorable Mention.
- March 22, 2022- Our paper "Anticipate and Adjust: Cultivating Access in Human-Centered Methods" about making research accessible to disabled participants and researchers was accepted to CHI '22.
Anticipate and Adjust: Cultivating Access in Human-Centered Methods
In order for "human-centered research" to include all humans, we need to make sure that research practices are accessible for both participants and researchers with disabilities. Yet, people rarely discuss how to make common methods accessible. We interviewed 17 accessibility experts who were researchers or community organizers about their practices. Our findings emphasize the importance of considering accessibility at all stages of the research process and across different dimensions of studies like communication, materials, time, and space. We explore how technology or processes could reflect a norm of accessibility and offer a practical structure for planning accessible research.
Designing Tools for High-Quality Alt Text Authoring
Alternative (alt) text is a description of a digital images so that someone who is blind or low vision or otherwise uses a screen reader to understand image content. Little work examines what it is like to write alt text for an image. We created interface designs to support writing and providing feedback about alt text and tested them with people who write alt text and people who use alt text. Our results suggest that authoring interfaces that support authors in choosing what to include in their descriptions result in higher quality alt text. The feedback interfaces highlighted considerable diferences in the perceptions of authors and SRUs regarding “high-quality” alt text. We discuss the implications of these results on applications that support alt text.
Mixed Abilities and Varied Experiences: a group autoethnography of a virtual summer internship
The COVID-19 pandemic forced many people to convert their daily work lives to a “virtual” format where everyone connected remotely from their home, which affected the accessibility of work environments. We the authors, full time and intern members of an accessibility-focused team at Microsoft Research, reflect on our virtual work experiences as a team consisting of members with a variety of abilities, positions, and seniority during the summer intern season. We reflect on our summer experiences, noting the successful strategies we used to promote access and the areas in which we could have further improved access.
What Do We Mean by "Accessibility Research"?
Accessibility research has grown substantially in the past few decades, yet there has been no literature review of the field. To understand current and historical trends, we created and analyzed a dataset of accessibility papers appearing at CHI and ASSETS since ASSETS’ founding in 1994. Our findings highlight areas that have received disproportionate attention and those that are underserved— for example, over 43% of papers in the past 10 years are on accessibility for blind and low vision people. We also capture common study characteristics, such as the roles of disabled and nondisabled participants as well as sample sizes (e.g., a median of 13 for participant groups with disabilities and older adults). We close by critically reflecting on gaps in the literature and offering guidance for future work in the field.
Social App Accessibility for Deaf Signers
Social media platforms support the sharing of written text, video, and audio. All of these formats may be inaccessible to people who are d/Deaf or hard of hearing and use sign language: Deaf signers. We study how Deaf signers engage with social platforms, focusing on how they share content and the barriers they face. We employ a mixed-methods approach involving seven in-depth interviews and a survey of a larger population (n = 60). We find that Deaf signers share the most in written English, despite their desire to share in sign language. We further identify key areas of difficulty in consuming content (e.g., lack of captions for spoken content in videos) and producing content (e.g., captioning signed videos, signing into a phone camera) on social media platforms. Our results reveal potential ways to make social media platforms more accessible to Deaf signers.
- K. Mack, E. McDonnell, V. Potluri, M. Xu, J. Zabala, J. Bigham, J. Mankoff, C. Bennett. Anticipate and Adjust: Cultivating Access in Human-Centered Methods . CHI ‘22: International Conference on Human Factors in Computing Systems, 2022.
- K. Mack, M. Das, D. Jain, D. Bragg, J. Tang, A. Begel, E. Beneteau, J. Davis, A. Glasser, J. Park, V. Potluri. Mixed Abilities and Varied Experiences: a group autoethnography of a virtual summer internship . ASSETS ‘21: SIGACCESS Conference on Computers and Accessibility, 2021.
- K. Mack, E. Cutrell, B. Lee, M. Morris. Designing Tools for High-Quality Alt Text Authoring . ASSETS ‘21: SIGACCESS Conference on Computers and Accessibility, 2021.
- K. Mack, E. McDonnell, D. Jain, L. L. Wang, J. E. Froehlich, L. Findlater. What Do We Mean by "Accessibility Research"? A Literature Survey of Accessibility Papers in CHI and ASSETS from 1994 to 2019. CHI ‘21: International Conference on Human Factors in Computing Systems, 2021. Blog Post Honorable mention.
- L. L. Wang, K. Mack, E. McDonnell, D. Jain, L. Findlater, J. E. Froehlich. A bibliometric analysis of citation diversity in accessibility and HCI research. Late Breaking Wrok, CHI ‘21: International Conference on Human Factors in Computing Systems, 2021.
- T. Gotfrid, K. Mack, K. Lum, E. Yang, J. Hodgins, S. Hudson, J. Mankoff. Stitching Together the Experiences of Disabled Knitters. CHI ‘21: International Conference on Human Factors in Computing Systems, 2021.
- M. Hofmann, U. Lakshmi, K. Mack, R. Arriaga, S. Hudson, J. Mankoff. The Right to Help and the Right Help: Fostering and Regulating CollectiveAction in a Medical Making Reaction to COVID-19. CHI ‘21: International Conference on Human Factors in Computing Systems, 2021. Honorable mention.
- U. Lakshmi, M. Hofmann, K. Mack, S. Hudson, J. Mankoff, R. Arriaga. Medical Maker Response to COVID-19: Distributed ManufacturingInfrastructure for Stopgap Protective Equipment. CHI ‘21: International Conference on Human Factors in Computing Systems, 2021. Honorable mention.
- K. Mack, D. Bragg, M. Morris, M. Bos, I. Albi, A. Monroy-Hernández. Social App Accessibility for Deaf Signers . CSCW '20: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, Virtual, 2020. Blog Post
- D. Jain, K. Mack, A. Amrous, M. Wright, S. Goodman, L. Findlater, J. E. Froehlich. HomeSound: An Iterative Field Deployment of an In-Home Sound Awareness System for Deaf or Hard of Hearing Users . CHI ‘20: International Conference on Human Factors in Computing Systems, Honolulu, United States, 2020.
- K. Mack, Sophie Tian. Why Researchers Working with the Deaf Community Should Learn ASL (Workshop Paper). CHI ‘20: International Conference on Human Factors in Computing Systems, Honolulu, United States, 2020.
- Snap Inc. Research Intern- Summer 2022
- Microsoft Research Intern- Summer 2020
- Microsoft Software Engineering Intern- Summer 2019
- Snap Inc. Research Intern- Fall 2018
- Microsoft Software Engineering Intern- Summer 2018
- Facebook Software Engineering Intern- Summer 2017
- kCura (n.k.a. Relativity) Software Engineering Intern- Summer 2015
- Girls Who Code Facilitator
- Change Makers in Computer Facilitator (teaching minoritized highschoolers about computer science and social justice topics)
- Various departmental service roles (mentoring new students, reviewing applications, organizing events); see CV for more detials
- Google Lime Scholar (2020)
- ARCS Foundation Scholar (2019-2021)
- NSF Graduate Research Fellowship Recipient (2019)
- UIUC Bronze Tablet (2019)- top 3% of class
- Boeing Women in Engineering Scholarship (2018)
- NVIDIA John Nickolls Memorial Scholarship (2018)
- Snap Inc. Research Scholar (2018)
- CRA Outstanding Undergraduate Researcher Award Honorable Mention (2018)